Contact Us

Customer Support

For orders, returns, shipping questions, or general help:

Email: zilquejewelry@gmail.com or submit the contactb form
Response Time: 1-2 business days (usually faster unless we’re packing orders or romanticizing our lives)

Order Help

Include this so we can help you faster:

  • Order number

  • Name used at checkout

  • What’s going on (the more details, the better)

Returns & Exchanges

If something isn’t giving what it was supposed to give, we got you.

Email us with:

  • Your order number

  • Item name

  • What you’d like to do (return, exchange, etc.)

Please kindly read the our return policies<3

Socials

Tag us. DM us. Show us your stacks.

Instagram: @zilquejewelry
TikTok: @zilquejewely

We repost. We hype. We obsess.

Before You Email

Check our:

  • Shipping Info

  • Returns Policy

  • Jewelry Care Guide

(We promise we made them readable.)

 

Thanks for supporting independent brands and shiny obsessions <3